Documentation

Quick answers about our hosting, domains, and billing.

What is web hosting and do I need it?

Web hosting stores your website files on a server so people can visit your site online. You need it if you want your own website, a custom domain, or email addresses on your domain.

How much does hosting cost?

Our cPanel web hosting plans start from ₹29/month and Telegram bot hosting from ₹39/month. Yearly billing saves up to 16% compared with monthly billing. See the Pricing page for each plan.

Do you offer refunds?

New hosting plans can be refunded within 7 days of purchase, as long as the service has not been used to host live content. Domain fees are non-refundable. Read our Refund Policy for full details.

What is cPanel and is it included?

cPanel is an easy-to-use control panel for managing your website, files, databases, and email. It is included with every hosting plan.

How do I host a Telegram bot?

Our Telegram Bot Hosting runs your Python (pyTelegramBotAPI) bot 24/7. You add your bot, write code and deploy from Bot Manager. Read the Telegram Bot Hosting guide.

Is SSL included?

Yes. Every hosting plan includes a free SSL certificate, so your website can use HTTPS.

Which payment methods do you accept?

We accept UPI, RuPay, Mastercard, and Visa.

How do I contact support?

Our support team is available 24/7. Open a ticket from your client area, or email support@pikachuhosting.in.

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